Contact us as soon as possible if there is an issue with your order. If your order has not entered processing, we'll do our best to assist. Once an order is in production or shipment processing, changes may no longer be possible.

Please keep all packaging and contact us via email (WeLoveYou@robaroba.gg) with your order number, a description of the issue, and photos. Damaged orders (remove bold) must be reported within 14 days of delivery.

Notify us via email (WeLoveYou@robaroba.gg) within 20 days of shipment for U.S. customers and 40 days for international customers.

Yes! RobaRoba sells official products connected to games, studios, publishers, and approved partners. All works remain owned by their respective IP holders.